Shipping policy
Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped.
Shipping Time
Delivery typically takes 5–8 business days after processing, depending on your location.
Please note that shipping times are estimates and may vary due to factors beyond our control.
Shipping Cost
We offer free and insured shipping on all orders worldwide.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 1–3 business days for tracking information to update.
Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
- High demand
- Carrier issues
- Customs clearance
- Weather conditions or unforeseen circumstances
We are not responsible for delays caused by carriers or customs.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once the package has been handed over to the shipping carrier, we are not responsible for lost or stolen packages.
However, if you experience any issues, please contact us and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photo or video evidence.
We will evaluate the issue and offer a replacement or refund if applicable.
Contact Us
If you have any questions about your shipment, please contact us at:
📩 themobite26@gmail.com